Shipping policy
Thank you for shopping with RESPARA Australia.
We currently ship Australia-wide from our Australian distribution centre.
Processing Times
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During promotional periods or product launches, processing times may be slightly longer.
Shipping Rates
- Free Standard Shipping on orders over AUD $99
- Shipping fees for orders under AUD $99 are calculated at checkout
Delivery Times
Estimated delivery times:
- Sydney Metro: 1–3 business days
- NSW Regional: 2–5 business days
- Interstate Metro Areas: 3–7 business days
- Regional & Remote Areas: 5–10 business days
Delivery times are estimates only and may vary depending on the carrier and destination.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
Incorrect Shipping Information
Please ensure your shipping details are accurate before placing your order.
RESPARA is not responsible for delays or delivery issues caused by incorrect address information provided by the customer.
Lost or Delayed Parcels
If your parcel appears lost or significantly delayed, please contact us at:
We will work with the carrier to investigate and assist where possible.
